Question 1

What is Luxy's support email address?

Accepted Answer

For all things technical and app related, email support@onluxy.com. The team will reply as soon as it can.

Question 2

How do I contact Luxy?

Accepted Answer

Email the team: support@onluxy.com for technical and app related questions, partners@onluxy.com for partnerships, and press@onluxy.com for press. If you have an idea, suggestion, issue, or anything else you want to talk about, email us and we will reply as soon as we can.

Question 3

How do I contact Luxy about a partnership?

Accepted Answer

Email partners@onluxy.com, or visit Advertising Options with Luxy at https://www.onluxy.com/partner-with-us.html for partnership details.

Question 4

How do I reach the Luxy press team?

Accepted Answer

If you would like to include Luxy in your next article or blog, email press@onluxy.com.

Question 5

Where is Luxy registered?

Accepted Answer

Luxy Limited is registered at MAXGRAND PLAZA, NO. 3 TAI YAU ST, SAN PO KONG, KOWLOON, HONG KONG.

Question 6

Does Luxy have a Help Center?

Accepted Answer

Yes. The Luxy Help Center at https://www.onluxy.com/luxy-dating-help-center.html answers common questions about how Luxy works, and the safety guidance is at https://www.onluxy.com/luxy-cares.html.

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