Luxy Cares is the safety program of Luxy, a dating community for people looking for genuine connections. This page explains what we do to protect members from abuse, human trafficking and sexual exploitation, and where to get help if something goes wrong.
How Luxy Protects Our Members
Luxy's efforts to detect abusive and unwanted behavior early include:
- 24h customer service
- Providing our members with instant help and advice
- a professional review team that checks profiles and their behavior regularly
- a specially designed security system that monitors user behavior when in violation of Luxy guidelines
- Report of profile and emergency button to request the review of an issue or a profile ban
Frequently Asked Questions
Is Luxy safe?
Luxy takes the wellbeing, emotional and physical integrity of its members seriously. It has a zero-tolerance approach to abuse, human trafficking, sexual exploitation and sugaring, and employees are trained to spot, respond to and prevent harmful behavior. This page explains what that means in practice and how to report a problem.
Does Luxy allow sugar dating?
No. Luxy does not tolerate sugar dating on its platform. The company blocks, bans and reports profiles to local authorities when it believes they violate local anti-trafficking law or engage in sexual exploitation, including Sugar Dating, as stated in the Community Guidelines.
What does Luxy do about human trafficking?
Luxy applies a zero-tolerance approach to abuse, human trafficking, sexual exploitation and sugaring, and blocks, bans and reports profiles to local authorities when it believes they violate local anti-trafficking law. A professional review team checks profiles and their behavior regularly, and a specially designed security system monitors user behavior when it is in violation of Luxy guidelines. If you believe you have become a victim of human trafficking, contact Luxy and the national human trafficking hotline immediately at 888-373-7888 or text to 233733 (BEFREE).
How do I report abuse on Luxy?
Contact customer service and report the profile. Luxy offers 24h customer service, instant help and advice for members, a report of profile and an emergency button to request the review of an issue or a profile ban, and a professional review team that checks profiles and their behavior regularly.
Does Luxy check profiles?
A professional review team checks profiles and their behavior regularly, and a specially designed security system monitors user behavior when it is in violation of Luxy guidelines. Luxy also trains its employees to spot, respond to and prevent harmful behavior.
What should I do if someone is in immediate danger?
Call your local emergency number (911 or 112 in most territories). If you believe you have become a victim of abuse, human trafficking or sexual exploitation, contact Luxy and the national human trafficking hotline immediately at 888-373-7888 or text to 233733 (BEFREE).
Latest Safety Updates
Protecting Our Female Members From Sexual Exploitation
Luxy's statement to protect its members from harm, abuse and sexual exploitation
Luxy Supports Initiatives Against Sugar Dating And Abuse
Sugaring is a dangerous practice for young women. Luxy supports initiatives to protect them.
Anti-Sugar Dating Policy
Luxy does not tolerate Sugar Dating on its platform
Child Safety Standards
Luxy's statement to protect children
Need Help Right Now?
If you do not feel safe, contact Luxy Support right away, and read the Community Guidelines to see the rules we ask every member to follow.
Contact Luxy Support
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